• Support Services & Plans
• Software Updates
• Knowledge Base
• Support Log In
• Tutorials
• User's Manual
• Feature Requests
• Support Policy
• Live Support

Sales Order cannot be deleted after deleting shipping doc

Cannot delete Sales Order after deleting Shipping Doc

All Orders 3.X

Sales Order cannot be deleted

after the related Shipping Document was deleted

Cause:

lot/serial numbers previously used were not cleared by the program

Resolution:

Just click on this link to download a utility that will refresh the Sales Order involved. You will be able to delete the SO after running this utility Sales Order Reset

More questions?

Call to speak with a NumberCruncher Solutions Consultant at: