A QuickBooks company data file is already open and is different then the one requested

A QuickBooks company data file is already open and is different then the one requested

All Orders 4.X

Description:

When attempting to communicate with QuickBooks (e.g. when syncing), you may get the following error message:

A QuickBooks company data file is already open and is different then the one requested

Cause

The file path as opened by QuickBooks is different than the file path requested by All Orders.

E.g.  QuickBooks file open as \\Server\MyFile.QBW (this is shown ctrl 1) and in All Orders as Q:\MyFile.QBW

 

Resolution:

1.     Close All Orders
2.     Start - Programs - All Orders 4 - Reset Setting
3.     Start All Orders
4.     Pick the NCD file
5.     Pick the QuickBooks file using the exact path as your QuickBooks file.  e.g. if the path is \\server\ use the My Network Places
 

1/3/2007



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