Missing accounts, items, vendors or customers

Missing accounts, items, vendors or customers

All Orders 3.X
Work Orders 1.X
All Orders 2.X

Description:

Accounts, items, vendors or customers are in QuickBooks but not in NumberCruncher.

Resolution:

If you are using versions 2 or 3, then do File-->Synchronize with QuickBooks and follow the on screen instructions.  If that does not work or you are using Work Orders 1.X then try the following:

  1. From within QuickBooks do File --> Utilities --> Export and select the affected list;

  2. Save the file. This action will create an IIF file.

  3. From From within QuickBooks do File --> Utilities --> Import and select the IIF file you just created.

  4. Try NumberCruncher again.

Note: To Export and Import IIF files, you must be in a single user mode.

 

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